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Shipping information

Great news! We'll pay for your shipping!

As a benefit of buying from Sony, we'll pay for your shipping on purchases. Our policy is simple:

  • No minimum spend
  • Unlimited items
  • No additional charge for bulky items
  • Track and trace on all orders
  • Quick despatch

Sony Australia eBay Store uses Toll to ship its items. Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations.

Shipping is only available to customers within NSW, VIC, QLD, SA, ACT, TAS, WA, NT, Norfolk Island, Christmas Island, and The Cocos Island for Australian orders.

Pick up and collection of orders are not available.

Regular deliveries to NSW, ACT, QLD and VIC metro areas should be received within 3-10 business days of placing an order. Please note, deliveries may take a bit longer than expected due to the size of our products and please allow further 3-10 business days during sale periods.

For SA, WA, NT, TAS metro and other rural areas, orders should be received within 5-15 business days of placing an order. Certain factors such as size, shipping address or volume of deliveries may delay shipments.

Sony will attempt to contact customers within reasonable time periods if there is a significant delay to an order. Orders will be shipped when all items are in stock. If you have not received your delivery please contact us or via the eBay message centre with your order information.

Delivery delays may be experienced during sale periods due to high demand.

Tracking Your Order

Tracking details and invoice details will be supplied to the email entered in the order delivery details field and the tracking number will be available within your eBay account.

Sony currently uses Toll for delivery of eBay orders. To track your order, simply enter your track and trace info into the Toll website.

SMS will be sent on despatch for all orders.