monitors have different settings and calibrations that
display colours differently and not 100% accurate.
We took all of our product photos by
professional photographer and use calibrated monitors to make sure
display the original colours, however there might still be some
reserve the right to change or update prices and specifications
at any time without prior notice. We suggest checking product prices
placing and confirming an order.
provide from 12-36 months warranty, depending on the
product, from the date of
original purchase unless otherwise stated. The warranty covers defects
material and workmanship. It applies to the original
and must have the proof of purchase.
following are not covered by this warranty:
due to faulty installations
wear and tear, natural fade or oxidation
and re-installed to another window
of preventive maintenance
by fire, storm, wind, explosive device, failure of
structure or impact from mechanical source
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the unlikely (but possible) event you find that your blinds
order has been incorrectly filled, please contact us immediately so we
and replace the wrong blind(s) at no cost to you.
on arrival or within 7 days of receiving your Blinds, you find that
the blinds have manufacturing fault please email us the photos of the
and the replacement goods will be organised for you as soon as we
faulty product back in our warehouse.
from time to time accidents can happen during
transportation, and to give you a peace of mind we always include
insurance FREE OF CHARGE.
always purchase freight insurance for all our freight. If you
find any damage in the package when you receive your blinds, then
contact us immediately by email upon receipt of the goods, and we will
the issue with the delivery company for you.
of Goods in
case of loss of goods in transit, please contact us immediately
by email. We will handle this issue with the courier company. If we get
notified by the courier company that they are unable to locate your
will make the curtains/blinds you have ordered again in a shortest
period and resupply at no extra charge.
to Australian Compensation and Consumer Commission
(ACCC) Act, we are not required to give refunds,
credits or exchanges if
simply changed their minds about the purchases or
discovered that they can buy the goods more cheaply elsewhere.