Shipping and Delivery Policy
We deliver products Australia wide using Australia Post eParcel and couriers.
Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are typically dispatched within 2-3 business days in non peak periods. Shipping times are estimated at between 3-10 business days depending on your location within Australia.This may be longer in our peak season.
Australia Post eParcel service delivers Australia wide and requires a signature for delivery.
Deliveries are to be made to physical addresses only. Post Office Boxes are not accepted. If delivery is unable to be completed at the nominated address, parcel will be returned to an Australia Post Office or other depot for collection. Home delivery is not guaranteed.
To ensure we can despatch promptly, if an item is located at a store that will delay shipment significantly, we may cancel the item from the order and refund the value. In the event of a significant error in shipping calculations, we will contact you to advise of correct shipping charges or offer a refund if necessary.
Some larger items may be sent in the original carton that may picture or describe the item enclosed. Please be mindful of this if delivery is to be received by someone other than yourself. As we are a Bricks and Mortar store that sells to walk in customers, some items may be pricemarked with the retail price ticket.
Mr Toys Toyworld ships goods Australia wide