The customer service was absolutely appalling. Very rude staff and ignored most of my messages. My order was delivered and arrived faulty, I kindly asked for a refund for the item but no answer. Messaged again, no answer, finally on the third try they replied with the previous tracking number of my item, which was not what I was after, so I let them know that wasn’t my question and again got ignored. If they treat customers the way they treated me I seriously can’t believe they’re still open.
v***a (83)- Feedback left by buyer.
Past 6 months
Verified purchase
Great communication with seller,item arrived fast & packaged really good.Bigger then I expected & can't wait to use on next trip. A+ seller.
u***s (23)- Feedback left by buyer.
Past month
Verified purchase
Item sent promptly and arrived on time. Packed well. Also loved the Mr.Toys business card with number to ring if I want to enquire about anything else I am wanting-phoning is quicker for me. I would definitely buy from this seller again. Five stars👍
e***_ (62)- Feedback left by buyer.
Past 6 months
Verified purchase
Horrible seller. Bought this 24 Nov and today, 4 Dec I just get a notification that the money will be refunded. They made a mistake on their system. Evem emailed them last week to confirm that I will receive it before christmas. Useless people to buy from.
5***b (407)- Feedback left by buyer.
Past 6 months
Verified purchase
lego set as described, packaged well and arrived quickly, recommend store, thx
a***e (1425)- Feedback left by buyer.
Past 6 months
Verified purchase
Great item, just as described. Well packed, fast postage. Seller Recommended. Thank you very much.