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Change of Mind

  • Items that are being returned for an exchange or refund must be in original condition.
  • Returns must be packaged securely, we will not issue a refund for any item that is used or that has damaged packaging.
  • It is the buyer's responsibility to send the item back to us within 30 days of receipt.
  • Buyers are required to pay the return postage costs.
  • A copy of the invoice or transaction details must also be included.
  • We recommend using a shipping service that provides online tracking.

Faulty Items

  • Buyers may be required to pay the initial return postage costs.
  • Faulty items will be serviced or replaced with an item that is identical, or of similar value.
  • A refund will only be issued when a replacement is not available.