Given the weight of our products our shipping costs can vary greatly.
Please contact us on (03) 9768-3333 to discuss your delivery options.
For all orders over 40kg items will be strapped onto a pallet/skid so forklift access must be available for delivery. If there is no forklift access available we may be able to send your order to the closest depot to you.
The average delivery times are:
1-5 Business days for Australian wide including most regional areas
7-10 Business days for WA country, far North QLD and most of NT, outside Alice Springs and Darwin.
A tracking number and the freight provider used will be added to every sale.
To check on the status of your item please refer to the freight provider website.
Any queries please call us direct.
Complete Fire Supply will provide a refund under the following circumstances:
Your order was not filled correctly - e.g. wrong size, material or length.
The goods are faulty or damaged.