Before making any decisions please read the following information:
Australia is a wide, wide big land. So although eBay advertise 'Fast n Free' this doesn't always happen.
Most purchases will be shipped from our warehouse within 24 working hours upon receipt of payment unless otherwise specified.
In most cases, delivery takes around 3-10 business days. However, this is highly dependent on the efficiency of the shipping carrier whether it be Australia Post or a Courier Company.
Express postage is also offered across Australia. Just remember if you are requesting express postage our Company needs the item purchased before 14 hrs, otherwise, we are unable to meet the one to two day delivery time.
Letter size parcels do not have a tracking service provided as they come under general postage. Your invoice and purchased item will be photographed together and an email will be sent to you to prove that your item was collected on that specified day by Australia Post. Postage that is lost by Australia Post without a tracking number will not be replaced. We recommend opting for Registered Post or tracking if you have any concerns.
Being an Eco-friendly Company we package our products with the utmost care using, the majority of times, recycled materials.
Your purchase is also checked prior to packaging. If an item is damaged upon arrival contact us immediately.
If your item hasn’t arrived within an appropriate delivery time, please contact us. We will contact Courier on your behalf.