The item will be posted by Australia Post, within 1-4 working days after payment is received.
Whilst the Australia Post mail service is generally very reliable, it is not unusual for some items to become delayed within the postal system. We will help in filing an investigation with Australia Post on your behalf in case of lost items or delay by Australia Post which can be filed two weeks after the posting date.
We have a large range of stock that is stocked in multiple warehouses. Not all products are available in our bricks and mortar store and a few days delay will occur for those items. That delay is included in the estimated delivery date.
We endeavour to keep our stockkeeping records accurate but errors do occur that may affect the delivery time.