We aim to ship at cost price and
if anything we tend to subsidise freight cost slightly. We do not charge any packaging or handling fees and it is not our intention to make profit from shipping.
Freight is combined on purchases of multiple items. Please request a total before you make your payment.
Pickup is available in the
Northern Rivers NSW. We also deliver intermittantly along the Pacific Highway
from Bangalow/ Byron Bay to Woolloongabba QLD.
Courier delivered items require a signature to accept delivery. If this is not possible at your regular address we can ship to an alternate address (such as your work address). If you request this make sure you receive confirmation from us that we are going to use the alternative address.
Couriers are unable to deliver to PO Boxes.
For courier delivered items, where payment is confirmed by 11am on a business day, shipping will usually occur the same day. Where payment is confirmed later than 11am shipping will usually occur the next business day. Where payment is confirmed on a non-business day goods will be sent on the next business day.
For Australia Post delivered items, where payment is confirmed by
11am, shipping will usually occur the same day. Where payment is confirmed later than
11am shipping will usually occur the next business day.
FAQ: How long will shipping take?
For Courier delivered items:
Brisbane : 1 business day
Qld 1-3 business days (eg FNQ is 3 days)
1 business days
2 business days
Adelaide 3 business days
Perth/Darwin/Hobart 5 business days
These are only for main cities, if you live in
the country then it may take a longer time
Overnight delivery can be arranged for most areas and the extra cost is usually quite reasonable except for WA.
For postal items it all depends on good old Australia Post