Christmas Shipping Policy
At this busy time of year we are doing our best to keep to our regular shipping policy of mailing out parcels within 2-3 business days of receipt of payment. However there may be another day or so delay as we are flat out here trying to make sure that all parcels are sent out in order of payment.
We suggest that if an item is needed urgently for a birthday or as a gift prior to Christmas that you contact us via ebay messages to find out how long it will take for your item to be sent and possibly delivered.
We strongly recommend Express Post when requiring a parcel urgently at this time of year.
Please note: once a parcel has been sent, we have no control over how long delivery will take. This depends on the company delivering the parcel to you. Although the carriers we use do a great job, they are also very busy at this time of year, so please be patient.
A tracking number will automatically be emailed to you and uploaded to ebay when your parcel is sent, so you can track your item. If for some reason you notice that your item tracking has not been updated for a number of days, and you have yet to receive your item, please contact us urgently so we can raise this with Australia post or other carrier.
We will do our utmost to make sure you get your parcel with the item you have ordered. But sometimes hiccups do occur- perhaps you may receive an incorrect item or your parcel/item has been damaged in transit. If this is the case contact us via Ebay messages urgently, and provide a picture of the issue, so we can sort this out for you asap.
No new purchases can be made after 2pm Monday 14th December 2015!
Please get in quick to purchase and pay for what items you are after by this time.
Please get in and purchase what you are after by 2pm Monday 14th December, as at this time, our store holiday settings will be turned on and you will no longer be able to buy. This is so we can continue to pack and send all items that have already been bought and paid for from our site with the hope then that all parcels will be received in time for Christmas.
We are here working up until the 22nd December so if you have any questions in regards to your parcel or item, please contact us via Ebay messages.