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Returns

Change of Mind Returns

We are happy to accept a change of mind return within 30 days if the item is still kept in the original sealed Retail packaging or in resellable condition. Please send us a message via eBay within 30 days of receiving your product, including your invoice number, condition of the item and the reason for return. The return item should be in original, sealed and undamaged package. If the item is in resellable condition, but the packaging has been opened or seal broken, we will apply up to 15% restocking fee.        

We do not accept returns or refunds for the following products or conditions:

- Opened/Used software cannot be returned.

- Opened/Used printer, ink or toner cartridges cannot be returned

- Product is not in resalable condition:    

   - Missing parts or accessories    

   - Original retail packing missing   

   - Physically damaged or broken caused by buyer

All Customers are responsible for Change of Mind Return shipping cost. We advise all customers to return products with postage insurance as we will not be held responsible for lost or damaged product Returns.

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