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ORDERING

All orders are processed when they are received. All orders are considered as rush orders and are delivered at first place subject to availability.

Stock Availability:
- All orders will be delivered within 24-48 hours subject to availability.
- If you have any questions regarding the stock or availability of a product on the website, please contact us before placing the order. The Buyer may change, modify or cancel any backorder within 48 hours after placement.  Please have the order number handy.
- Fusion Gear will never charge the Buyer for an order before it is ready to ship.

Back Order
When the Buyer places an order on-line, item(s) unavailable at stock may be put on backorder at that time that Fusion Gear will notify the Buyer via e-mail giving options of backordering. It is up to the Buyer’s decision whether to place item(s) on backorder. Backordered item(s) will be shipped directly to the Buyer as soon as they become available. If the Buyer chooses to split the order into multiple shipments, Fusion Gear will charge shipping costs for each shipment.

Order Revision
- Any change in the order must be made within 24 hours of placement of the original order, otherwise the revision will be made as a new invoice and delivered separately.
- Orders that have already shipped out cannot be revised.

Order Cancellation
Generally, Fusion Gear does not accept returns for no reason simply as an example "changed my mind".
- Item(s) on backorder can be cancelled within 48 hours of placement.
- If the order is shipped out and refused on arrival, the Buyer is responsible for all freight charges.
- Order will be automatically cancelled without notice when accrued payment is not received within 5 days after placing the order or prior to delivery in terms which is earlier.

PAYMENT
Trading currency is in Australian Dollars only.  GST is applied for orders in Australia.

The Buyer will not be billed until the order is complete and ready to ship. All orders are due on invoiced, i.e. payment is cleared and/or authorised by the bank prior to order delivery.

Payment Method
Generally, Fusion Gear accepts the following forms of payment.

  1. Bank Cheque
  2. Paypal 
  3. Credit Card (debit card/Mastercard/VISA)
  4. Cash on Delivery (COD, additional fee applied)
  5. West Union (handling charge borne by the Buyer)
  6. Bank Transfers/Direct Deposit

* In order to maintain anti-fraud compliance, Fusion Gear must have the correct billing address of the card being used, as well as a valid phone number to contact if there are any problems with the transaction.

Payment in Overdue
Fusion Gear reserves the right to charge penalty interest on all overdue payments at the rate of 2% per month or part thereof and to suspend further deliveries. If due to default in payment, Fusion Gear incurs additional costs in collecting the debt such as legal or debt collection fees etc, the defaulting Buyer is liable for all of these costs.

Order will be automatically cancelled without notice when accrued payment is not received within 5 days after placing the order or prior to delivery in terms which is earlier.