Returns and Warranty
All returns must be received back within 30 days of receipt of your goods.
- Contact us via eBay or phone to discuss your return and get approval. Please include your receipt number when contacting us.
- We may ask for additional information or photos before we can approve your return.
Depending on the reason for the return:
- 3.1. you will be emailed a replied paid return label with instructions (our cost). You print off the label and drop the repackaged item at your local post office.
- 3.2. we will ask you to mail back the item to the address below (your cost). You will need to repackage the item and send it back using a method of your choice but we suggest registered post with tracking in case the item goes missing.
- On receipt of the goods, we will either refund you or arrange for a replacement product to be posted back to you. We may contact you at this point if we have any further questions about your return.
- Refunds/returns/exchanges are processed within 2 working days of receipt. Refunds are completed using the method of original payment.
Message through ebay
Phone: 1300 299 922
Address: 6 Freight Rd Ravenhall VIC 3023 Australia