I bought 3 of these lights and unfortunately one didn't work. I contacted the company and had an answer within 1 hour that they would replace the faulty one. This arrived a couple of days later, working OK. I must congratulate this company on their level of customer service, it is superb.
d***d (4)- Feedback left by buyer.
Past 6 months
Verified purchase
Spot on as described postage recieved within 3 days ,couldn't ask for any better service, highly recommend 👍
1***n (143)- Feedback left by buyer.
Past 6 months
Verified purchase
Received aquarium light without a power supply. Seller responded promptly and claimed to have shipped power supply via AusPost Express, same day. Seven days later I contacted AusPost because parcel was still awaiting processing at collection point. AusPost confirmed item was sent Standard, not Express post as stated. It is now Friday afternoon and I have been 14 days without aquarium light. I wish I’d purchased elsewhere.
o***i (32)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived as described, on time and well packed - excellent supplier
o***i (32)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived well packed as described and on time - excellent supplier
s***t (137)- Feedback left by buyer.
Past month
Verified purchase
postage information on parcel was wrong so tracking this parcel did not work even though I paid extra for express postage,, there are no connectors in the box for each mr 16 led lamp holder and these should be included.... one in each box.