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Impacts: Customer: The customer will get a first call resolution once we have answered all their queries Teammate: Tm will benefit when it comes to receiving a good review if the mm receives a survey Team: The team will have less recontacts since the tm has resolved all the mm's concern in one phone call AP: I will work on adopting to the member's situation wherein they will feel that they are understood and

Custom flags
for all occasions

Create your own personalised flag

at big events

a highly effective marketing strategy

national events

such as ANZAC day and Australia Day

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