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 At the BRIDAL FACTORY OUTLET.We do not offer the services of instore bridal stores but guarantee you'll be satisfied with our prices, quality & assistance.We buy direct from the manufacturer,so you SAVE.We only sell high quality gowns with excellent craftmanship because our reputation depends on it.

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General Interest

Under the Trade Practices Act 1974 and state fair trading legislation, we are obligated to provide a return policy and must allow a refund to a buyer if the goods we sold: become defective through no fault of the buyer.  When the product does not meet the above requirements, the buyer can ask for a refund within a reasonable period of time.   It is requested that you provide proof of purchase and to explain any problem with the product.  We are not required to offer a refund if the buyer simply changes their mind, damages the product or provided us with the incorrect measurements.  We therefore encourage buyers to choose carefully and be measured by a professional.

IMPORTANT NOTICE REGARDING POSTAGE Due to policy changes with ebay/paypal Buyers who pay with Paypal, will only covered by buyer protection with proof of addressed postal documents. Therefore, should you want to be covered by buyer protection with paypal, please ensure you checkout with payment for the registered mail option. We will still cover the free postage of regular mail, but for registered mail please ensure you pay for this option. We are not responsible for lost items after postage.
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