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About Us

Adelaide Parts is an alliance of genuine authorised parts dealers dedicated to bringing you all the most popular brands to you in one convenient place. We only sell genuine parts backed by manufacturer warranties so you can buy with confidence that you are buying from genuine dealers.

If you are not satisfied with your part or you have received the wrong part in error whether it is due to our mistake or yours please contact us within 14 days so we can resolve it as soon as possible. Our priority is you, the customer, so please advise us of the problem and we will action it as a priority. Please contact us prior to sending any part back to us so we are aware of it and can advise the correct return address. We do not accept returns on electrical items, items that have been fitted or not in the original packaging and items out of our bulk store.

Our mission is to provide you with the largest selection of genuine parts and accessories possible whilst putting customer service as the number one priority. Please feel free to contact us if you have any questions and we will treat your enquiry with urgency, the best form of contact is vie email or eBay message. Our customer service staff are not constantly answering phone calls so you are the priority.

As we represent many dealers and many warehouses not all parts listed will be available at the time and are subject to the processing of the order, we guarantee to advise you immediately if there is any foreseeable problem with your order so that we can keep the lines of communication open. We strive to keep the listings as accurate as possible however on the rare occasions we can get caught out with backorders and obsolescence.