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We trust that you are happy with your 40footer product as we strive for 100% positive feedback – so if you are not entirely happy please contact us prior to leaving negative or neutral feedback and the 40footer team will do whatever we can to help ensure you’re 100% happy.

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:

Notification of intention to return an item must be receivedwithin 14 days of you receiving the item. The item must then be returned within 14 days following this notification.

  • The item must be returned in original re-saleable condition with all tags and packaging.

  • The item/s are NOT opened, used, worn or damaged, and are in perfect condition when 40footer receive them back.

  • DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.

  • The item must be securely packed to ensure it is received back by 40footer in original and re-saleable condition.

  • Any fees incurred by customer returning product will not be refunded.

  • Any freight costs for customer receiving the product originally will be not be refunded.

  • If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.